Frequently Asked Questions

Install the extension via Composer using the command composer require ewebecommerce/module-hideprice. After installation, run php bin/magento setup:upgrade and php bin/magento setup:di:compile to update and compile the module properly. Flush your caches with php bin/magento cache:flush to apply the changes.

Disabling the module via the configuration menu will halt all the price hiding functionalities. This means all products will show their prices to every user, regardless of user group or login status. To maintain current settings, ensure the module remains enabled through Stores > Configuration > Ewebecommerce > Hide Price.

The WhatsApp integration facilitates direct communication between customers and store admins using pre-set inquiry messages. This real-time messaging capability offers customers a simple and immediate way to receive answers to their price and product queries, significantly improving customer service and potential conversion rates.

Yes, within the Hide Price Settings, you can select specific countries where price hiding should apply. Leaving the country selection empty will enable price hiding globally across all configured countries. Tailoring visibility per country supports region-specific marketing and pricing strategies.

Rule-based price hiding allows you to apply price visibility settings dynamically based on product characteristics, customer groups, or categories. It provides flexibility in managing how and to whom prices are shown. This approach aligns with sophisticated pricing strategies and personalized marketing efforts.

Navigate to the Display Settings group within Stores > Configuration > Ewebecommerce > Hide Price. Here, you can specify the text and color of the login or request quote buttons, ensuring they match your store’s branding and guide users effectively towards logging in or making specific inquiries.

Yes, the extension is fully compatible with the Hyva theme, which ensures seamless integration and consistent performance. Whether using the Luma or Hyva themes, your store will benefit from comprehensive Hide Price functionalities without any compatibility issues.

Email notifications play a crucial role in ensuring responsive customer service. When a customer submits a price inquiry, configured email notifications alert the admin, ensuring no queries are missed, and administrators can respond promptly with necessary information or follow-up actions.