9. FAQ
How do I enable the Minimum Order Surcharge?
To enable the Minimum Order Surcharge module, navigate to Stores > Configuration > Minimum Order Surcharge PRO and set the Enable Surcharge Module option to Yes. Ensure other settings, like default thresholds, are appropriately configured for it to function correctly.
Can I customize the surcharge calculation method?
Yes, the module allows customization of surcharge calculation methods. Options include fixed amounts, percentage-based fees, or a combination of both. Configure these options in Stores > Configuration > Minimum Order Surcharge PRO > General Settings.
Is it possible to apply different surcharges based on customer groups?
Absolutely, you can apply specific surcharge rules based on customer groups by setting conditions during rule creation. This feature allows targeting specific groups with tailored surcharge strategies, improving personalization and customer loyalty.
How can I track surcharge revenue?
Surcharge revenue can be tracked using the Analytics Dashboard. It provides insights into revenue generated from surcharges, which rules perform best, and which orders included surcharges. Export options such as CSV and PDF are available for detailed analysis.
Can I exclude certain products from surcharges?
Yes, you can exclude products from having surcharges applied by defining exclusion criteria when creating a surcharge rule. This allows certain SKUs or product categories to bypass surcharge application, enabling precise control over pricing strategies.
How does the extension handle tax for surcharges?
Tax handling for surcharges is configured under Tax Configuration. You can decide whether surcharges are applied before or after tax and choose the appropriate tax class for compliance. This ensures surcharges align with fiscal policies and tax regulations.
What is the purpose of cart abandonment protection?
Cart abandonment protection aims to recover carts that appear abandoned due to surcharge-related issues. By enabling this feature in the Cart Abandonment Protection settings, merchants can send reminders or incentives to customers, encouraging them to complete their purchases.
How do I import and export surcharge rules?
To import or export surcharge rules, use the features under Import/Export Surcharge Rules. Specify whether to merge with existing rules or replace them entirely. Always back up data before importing to prevent loss.