Frequently Asked Questions
9 Frequently Asked Questions
How can I enable the country phone number selector?
Navigate to Stores > Configuration > Ewebecommerce Extensions > Country Phone Settings and set Enable Country Phone to ‘Yes’.
Is the WhatsApp field mandatory during checkout?
No, by default, the WhatsApp field is optional. However, you can configure it to be required by visiting WhatsApp Integration settings and setting Required WhatsApp Field to ‘Yes’.
What validation is performed on phone numbers?
The extension performs country-specific validation using libphonenumber-js, ensuring the number meets local formatting rules and checking against fraud patterns. This validation improves data integrity and fraud prevention.
How does fraud detection work with this extension?
Fraud detection utilizes a rule-based approach with an optional AI-based scoring system to identify high-risk numbers, configurable through the fraud score threshold in your store settings.
Can I customize the field labels for phone and WhatsApp numbers?
Yes, visit the Field Labels & Placeholders section under WhatsApp Integration to customize field labels, placeholders, and hint text for aligned branding and user clarity.
Will this module work with both Luma and Hyva themes?
Yes, the module is compatible with both Luma and Hyva themes, making use of native structures and additional Hyva capabilities where applicable.
Do I need an external API for phone validation?
No, the validation process is GDPR-compliant, runs locally, and does not rely on external APIs, thus respecting data privacy.
How can I update the country flags used in the module?
Use the CLI command ewebecommerce:download-flags to download the latest country flags into your pub/media/country-flags directory.