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User Journey

admin
May 31, 2026
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1

Create a New Customer Account

Users initiate account creation on the frontend by providing necessary personal information like name, email, and password. This process includes completing custom registration fields supported by captcha verification for enhanced security.

Frontend: Create New Customer Account Form
Frontend: Create New Customer Account Form

On this screen, users can create a new customer account by filling in personal information such as name, email, and password, along with billing details. The extension allows for custom registration fields, enhancing account security with a captcha. This feature supports complex registration scenarios by using custom fields to gather specific customer data.

2

Register B2B Account

For B2B customer registration, submit detailed company information through the dedicated registration form. Capture critical business data such as Company Name, Business Registration Number, and Industry to validate B2B roles accurately.

Frontend: New B2B Account Registration
Frontend: New B2B Account Registration

This comprehensive registration form gathers essential business information from new customers. Completing these forms allows businesses to authenticate B2B accounts accurately, ensuring robust customer data collection for strategic engagements.

3

Navigate Customer Login

Access the login page to sign into existing accounts or begin new registration processes. Options to create B2B accounts are highlighted, ensuring business clients enjoy a streamlined experience.

Frontend: Luma Theme Customer Login
Frontend: Luma Theme Customer Login

This page offers customers a straightforward login process or the opportunity to register a B2B account. Highlighting B2B registration helps capture business customers, expanding potential user base and enhancing service offerings.

Frontend: Hyva Theme Customer Login
Frontend: Hyva Theme Customer Login

The Hyva theme login page provides a modern user experience with clear account options. Including B2B registration links directly aligns with business growth strategies by targeting organizational clients effectively.

4

Respond to Registration Errors

Upon an unsuccessful login attempt, users receive immediate feedback. This feedback system forms part of a proactive approach to user registration and access management, ensuring they are accurately informed on account status.

Frontend: Customer Login Error Message
Frontend: Customer Login Error Message

This screen informs users that their login attempt was unsuccessful, possibly due to a temporary account disablement. It is crucial for users whose accounts require admin approval before activation, a feature facilitated by the extension to manage user access proactively.

5

Access and Manage Account Information

Users can navigate to their account dashboard to review and update personal and business-related data. Enhanced with custom fields, the dashboard supports efficient management of user profiles and account details.

Frontend: Hyva Theme My Account Dashboard
Frontend: Hyva Theme My Account Dashboard

In the My Account Dashboard, users can access and manage their full profile, including custom fields enabled by the extension. The Hyva theme compatibility ensures a seamless user experience, facilitating easy navigation through personal and business data.

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