Frequently Asked Questions
13 Frequently Asked Questions
Does this plugin work with WooCommerce 8.x and 9.x?
Yes, the plugin is fully compatible with WooCommerce 8.x and 9.x, and supports High-Performance Order Storage (HPOS).
Can I hide prices for specific products only?
Yes, set “Apply On” to “Specific Products” and enable hide price on individual products in the product edit screen.
Can I hide prices for specific categories?
Yes, set “Apply On” to “Specific Categories” and enable hide price on individual categories when editing the category.
How does country-based hiding work?
The plugin uses WooCommerce geolocation. For best results:
- 1. Go to WooCommerce → Settings → General
- 2. Set “Default customer location” to “Geolocate” for IP-based detection
- 3. Or set to “Shop base address” to use your store country for all visitors
Prices still show after selecting a country. Why?
Make sure:
- 1. “Apply On” is set to “Global (All Products)” – not “None”
- 2. The visitor’s country matches your selected country
- 3. Clear all caches (browser, caching plugins, CDN)
- 4. Test in incognito/private browser window
How do I hide ALL prices for visitors from a specific country?
- 1. Set “Apply On” to “Global (All Products)”
- 2. Select the country in “Countries” field
- 3. Select “Guest (Not Logged In)” in “User Roles”
- 4. Save settings
Can I show prices on shop page but hide on product page?
Yes, turn OFF the “Hide Price on Category Pages” setting in Display tab.
Does this work with caching plugins?
Yes, the plugin uses cache-compatible techniques with proper no-cache headers for redirects. Compatible with WP Super Cache, W3 Total Cache, LiteSpeed Cache, WP Rocket, and others.
Can I customize the button text?
Yes, customize globally in settings, or override per product/category.
Is WhatsApp integration included?
Yes, enable in WhatsApp settings tab, enter your WhatsApp number with country code (e.g., +919876543210), and customize the pre-filled message.
Can customers submit inquiries?
Yes, the built-in RFQ system allows customers to submit inquiries which you manage from the admin dashboard under Hide Price → Inquiries.
Can I export inquiries?
Yes, use the “Export to CSV” button on the Inquiries page to download all inquiries.
Is the plugin translation ready?
Yes, includes .pot file for translations. German translation is included. Compatible with WPML and Polylang.
Does it work with variable products?
Yes, price hiding works with all product types including simple, variable, grouped, and external products.
Can I use multiple rules?
Yes, create multiple advanced rules. If a product matches ANY enabled rule, its price will be hidden (OR logic).
Does it support parent/child categories?
Yes, when you select a parent category in a rule, all products in child categories are also included.
How do I completely disable the plugin temporarily?
Turn off the “Enable Hide Price” toggle in General Settings. All prices will be shown.
Can logged-in users see prices?
Yes, if you only select “Guest (Not Logged In)” in User Roles, all logged-in users will see prices regardless of their role.